Privacy Policy

Welcome to Lunì (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us on social media, or use our services. By accessing or using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect information to provide better services to our customers. The types of information we collect include:

1.1 Personal Information

• Name, email address, phone number, and other contact details

• Billing and shipping addresses

• Payment details (processed securely through third-party payment providers)

• Social media handles (if you interact with us via social platforms)

1.2 Non-Personal Information

• IP address and device information

• Browser type and version

• Usage data (e.g., pages visited, time spent on our website, referral sources)

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze website traffic, and support marketing initiatives. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Process orders and reservations

• Improve our website, services, and customer experience

• Communicate with you about promotions, events, and offers

• Prevent fraudulent transactions and ensure security

• Comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it in the following ways:

• Service Providers: Third-party vendors that help us with payment processing, website analytics, email marketing, and customer support

• Legal Compliance: If required by law, regulatory authorities, or to protect our rights

• Business Transfers: In case of a merger, acquisition, or sale of assets

4. How We Protect Your Information

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Choices and Rights

You have the right to:

• Access, correct, or delete your personal data

• Opt out of marketing emails by clicking the unsubscribe link

• Disable cookies through browser settings

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices. Please review their policies before providing personal information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after changes are made constitutes acceptance of the revised policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Lunì – Scent, Bar & Kitchen
📍 161 Lavender Street, #01-12, Singapore 338750
📧 hello@luni.com.sg
📞 +65 86298292